Privacy Policy

Privacy Policy for Best Water Co.

Best Water Co. ("Best Water Co.", "Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, https://getbestwater.com ("Website").

This Privacy Policy explains what information we collect, how we use it, when we share it, and your privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), California Online Privacy Protection Act (CalOPPA), and the General Data Protection Regulation (GDPR), where applicable.

By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our Website, request information, schedule a consultation, or otherwise interact with us, we may collect the following personal information:

First Name
Last Name
Email Address
Phone Number
Street Address
City
State / Province
ZIP / Postal Code
Information you voluntarily provide through forms or messages

We also automatically collect certain technical information, including:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Pages
Referring Website
Website Usage Data
Cookies and Similar Technologies

How We Use Your Information

We use your information to:

Respond to inquiries
Schedule appointments and consultations
Provide quotes
Deliver requested products and services
Process payments
Communicate regarding appointments
Send service-related emails
Send promotional or marketing emails (where permitted)
Improve our Website
Analyze Website traffic
Measure advertising performance
Prevent fraud
Comply with legal obligations

Google Analytics

We use Google Analytics to understand how visitors use our Website.

Google Analytics may collect:

IP address
Device information
Browser information
Website interactions
Geographic region
Pages viewed
Session duration

Google Analytics uses cookies to generate reports that help us improve our Website.

You can opt out by installing the Google Analytics Opt-Out Browser Add-on.

Google Ads Remarketing

We use Google Ads Remarketing.

This allows Google to display advertisements to users who have previously visited our Website.

Remarketing uses cookies and similar technologies to show relevant ads across Google's advertising network.

You may manage your advertising preferences through your Google Account.

Email Communications

If you provide your email address, we may send:

Appointment confirmations
Service updates
Estimates
Invoices
Customer support communications
Promotional emails
Company updates

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails.

Transactional communications related to your services may still be sent.

Payment Processing

Payments are securely processed by Stripe.

Best Water Co. does not store complete credit card numbers or payment information on our servers.

Payment information is collected and processed by Stripe in accordance with Stripe's own Privacy Policy and security standards.

Our Website uses cookies and similar technologies to:

Improve Website functionality
Remember preferences
Analyze traffic
Measure advertising
Enable remarketing
Improve user experience

Most browsers allow you to disable cookies through browser settings.

Disabling cookies may affect certain Website functionality.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers that assist us with:

Payment processing (Stripe)
Analytics (Google Analytics)
Advertising (Google Ads)
Email communications
Website hosting
Legal compliance

These providers are contractually obligated to protect your information.

We may also disclose information when required by law.

Data Retention

We retain personal information only as long as necessary to:

Provide requested services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When no longer needed, information is securely deleted or anonymized.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

Your Privacy Rights

California Privacy Rights (CCPA & CPRA)

If you are a California resident, you may have the following rights:

Know what personal information we collect
Know how your information is used
Request access to your personal information
Request deletion of your personal information
Request correction of inaccurate information
Request disclosure of categories of information collected
Request disclosure of categories of third parties with whom information is shared
Limit the use of sensitive personal information where applicable
Not be discriminated against for exercising your privacy rights

Best Water Co. does not sell personal information as defined by the CCPA/CPRA.

To exercise your rights, please contact us using the information provided below.

GDPR Privacy Rights

If the GDPR applies to you, you may have the right to:

Access your personal data
Correct inaccurate data
Delete personal data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time where processing is based on consent
Lodge a complaint with your local data protection authority

Our legal bases for processing personal information may include:

Consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA):

Users may visit our Website anonymously.
Our Privacy Policy is accessible from our Website.
We will update this Privacy Policy when material changes occur by revising the Effective Date.
Users may request changes to their personal information by contacting us.

Do Not Track Signals

Some web browsers include a "Do Not Track" feature.

Because there is no uniform standard for responding to these signals, our Website does not currently respond to Do Not Track browser requests.

Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated version on this Website.

Your continued use of the Website constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our contact page:

https://getbestwater.com/contact

Best Water Co.

149 Bixley Heath

Lynbrook, NY, United States

Best Water Co.
New York, United States